What exactly does SporeBoss sell?
We sell premium mushroom spores & liquid cultures intended strictly for microscopy research, taxonomy, and educational purposes. Our products are not sold for cultivation or consumption, and we expect all customers to follow applicable local, state, and federal laws.
Are SporeBoss products legal to purchase?
In most U.S. states, purchasing spores for microscopy and research is legal. However, laws can vary by location, especially regarding cultivation of certain species. It’s always the customer’s responsibility to understand and comply with their local laws before ordering.
Where do you ship to?
We currently ship within the USA only. International shipping isn’t available at this time.
Do you ship to states where spores are restricted?
No. We do not ship to locations where our products are prohibited. If an order is placed from a restricted area, it may be canceled and refunded at our discretion.
Do I need to create an account to place an order?
You don’t have to create an account — guest checkout is always available. That said, creating an account makes it easier to track orders and manage your information for future purchases.
What happens after I place my order?
Once your order is placed, you’ll receive a confirmation email with your order details. This email confirms that we’ve received your order and are preparing it for processing.
How long does it take for my order to ship?
Most orders are processed within 1–2 business days, Monday through Friday. Orders placed on weekends or holidays are processed on the next business days.
How long does shipping usually take?
Delivery times depend on your location and the carrier, but most domestic orders arrive within a few business days after shipping.
Do you offer free shipping?
Yes! We offer free shipping on orders over $50 within the United States.
Will I receive tracking information?
Absolutely. Once your order ships, we’ll email you tracking details so you can follow your package every step of the way.
Is my package discreet?
Yes — every order is shipped in plain, discreet packaging with no product details listed on the outside. Your privacy is important to us.
What if I entered the wrong shipping address?
Reach out to us as soon as you notice it. If an incorrect address causes a delivery failure, we can reship your order for a flat reshipment fee of $5 once the package is returned to us.
What happens if my package is lost or delayed?
Once a package leaves our facility, shipping timelines and delays are managed by the carrier. If something looks off, contact us and we’ll do our best to help you investigate.
Do you accept returns or refunds?
We do not accept returns or offer refunds. Because of the nature of our products, all sales are final once shipped. We always want to make sure that you are happy with your purchase so if you have any concerns, please reach out to us.
What if my spore culture arrives contaminated?
We stand behind our quality. If you notice contamination, contact us within 15 days of purchase and include clear photos. If contamination is verified, we’ll replace the affected item with your next order.
Why are replacements issued with the next order instead of refunds?
This helps us maintain product integrity, prevent misuse, and keep prices fair for all customers while still taking care of legitimate quality issues.
How should I store my spores or liquid cultures after receiving it?
For best longevity, store cultures in a cool, dark place and avoid excessive heat or sunlight. Proper storage helps maintain viability for microscopy use.
How long do spores or liquid cultures last?
Shelf life can vary depending on storage conditions, but when stored properly, cultures typically remain viable for an extended period.
What payment methods do you accept?
We accept card payments and Cash App through secure, trusted payment processors. All transactions are fully encrypted to protect your information and ensure a safe checkout experience.
Is my payment information safe?
Yes. Payment details are transmitted securely using SSL encryption, and we do not store your credit card information on our servers.
What personal information do you collect?
We only collect information necessary to process orders and provide customer support, such as your name, email address, shipping address, and payment details.
What happens if my order is canceled?
In rare cases — such as legal restrictions, suspected misuse, or policy violations — we reserve the right to cancel orders. If that happens, you’ll be notified and refunded.
Can I contact you if I have questions before ordering?
Of course. We’re always happy to help answer questions so you feel confident before placing an order.
How can I contact SporeBoss?
You can reach us at:
📧 info@sporeboss.com
📞 978-766-2665